Fast delivery
🎄 30% Christmas Sale 🎅
Since 1952 in Hamburg

Payment / Shipping



Prices and payment    
(1) All product prices are end prices plus shipping costs. All prices include turnover tax in the amount of 19%.    
(2) The shipping costs and types of shipping are listed on the website in on page called “Shipping & Return”.    
(3) Where deliveries are made to countries outside the European Union customs or acquisition tax for imported goods may have to be paid by the customer to the customs authorities upon receipt of the shipment.  These duties will accrue in addition to the purchase price and the shipping costs; the Vendor has no means of influencing them.    
(4) At the selection of the customer, the Vendor shall deliver the merchandise against pre-payment (by bank transfer or using PayPal) under the following conditions:    
(a) Where the customer has selected pre-payment by “Banktransfer” as the form of payment, the Vendor’s bank account details will be provided in the contract confirmation.  Exclusively SEPA transfers denominated in Euros shall be accepted for bank transfers from abroad. Any bank transfer has to be free of charge for the Vendor.    
(b) For PayPal payments, the customer will be forwarded to the website of the PayPal S.a.r.l., from where payment can be made by entering the customer‘s PayPal details.    
(5) For payments using a gift voucher code, the customer may enter a voucher code when placing the order. The voucher value will be credited to the vendor, and in this way the invoice amount will have been paid for. If a voucher value is higher than the invoice amount, the customer will receive a new voucher in the amount of the excess amount to the address specified in the order by e-mail. The credit out of voucher will neither be paid out in cash nore will it bear interest. A voucher is transferable.  The customer can only use one gift voucher per purchase. A subsequent offsetting is not possible. Further conditions are defined on the voucher.    
(6) As far as there are listed additional payment methods in the check out process (e.g. credit card, Sofortüberweisung, KLARNA etc.) those payments will be handled by the payment services provider.    
(7) For orders subject to pre-payment, a payment period of one week from the contract confirmation shall apply.  For the term of the payment period, the Vendor shall reserve the merchandise so ordered for the customer.  It is incumbent on the customer to effect payment in such timely manner that the Vendor receives it within the payment period.  The Vendor reserves the right to rescind the sale contract and to sell the merchandise to others should the payment not be received by the end of the payment period.  Any payment received from the customer following the rescission of the contract  Shipping Policy  Thank you for visiting and shopping at Rugtales.com. Following are the terms and conditions that constitute our Shipping Policy.  Shipment processing time  Normally it takes us 1-2 business in order to process your order. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we of course will contact you via email or telephone.        
Shipping rates & delivery estimates  
Shipping charges for your order will be calculated and displayed at checkout. 

Country
Shipping time
Shipping costs
Germany2-4 business daysCart < 100€ (6,95€ shipping costs)
Cart > 100€ (free shipping)

Switzerland3-6 business days35€ shipping costs
UK5-15 business days45€ shipping costs
EU3-10 business daysCart < 350€ (9,95€ shipping cost)
Cart > 350€ (free shipping)